Política de privacidad

Last updated: May 24, 2025

Introduction

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to Coast To Coast Health Plans’s website and governs data collection and usage. By using this website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Coast To Coast Health Plans collects personally identifiable information, such as your email address, name, home or work address, or telephone number. We also collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by this website. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.

Please keep in mind that if you directly disclose personally identifiable information through public message boards, this information may be collected and used by others. Coast To Coast Health Plans is not responsible for the privacy statements or other content on any other websites.

Use of Your Personal Information

Coast To Coast Health Plans collects and uses your personal information to operate the website and deliver the services you have requested. We also use your personally identifiable information to inform you of other products or services available from Coast To Coast Health Plans, and may contact you via surveys to conduct research about your opinion of current or potential new services.

Coast To Coast Health Plans does not sell, rent, or lease its customer lists to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

Coast To Coast Health Plans does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. We will disclose your personal information, without notice, only if required to do so by law.

Use of Cookies

The website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of Your Personal Information

Coast To Coast Health Plans secures your personal information from unauthorized access, use, or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to This Statement

Coast To Coast Health Plans will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information.

SMS / Text Messaging

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Coast To Coast Health Plans. Message types may include responses to inquiries, appointment reminders, enrollment assistance, and service updates.

  • Opt-Out: Reply STOP to any message to unsubscribe at any time.
  • Help: Reply HELP for assistance, or contact us at (954) 543-1971, info@ctchealthplans.com, or ctchealthplans.com.
  • Message Frequency: Message frequency varies based on your inquiry and appointment activity.
  • Message & Data Rates: Msg & data rates may apply.
  • No Third-Party Sharing: Your phone number and SMS opt-in information will not be shared with third parties for marketing purposes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

 

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